Refund policy

LR Gourmet Return & Refund Policy

All Sales Are Final At LR Gourmet, we take pride in the quality of our products and the care that goes into every order. Because our offerings consist of perishable food items and custom-branded packaging, we do not accept returns, exchanges, or offer refunds. Why We Cannot Accept Returns:

  • Food Safety & Perishability: To ensure the highest health and safety standards, we cannot accept returns on any edible products or perishable goods once they have left our facility.

  • Custom & Personalized Orders: Orders featuring custom branding, personalized packaging, or bespoke gift assortments are tailored specifically to your needs and cannot be resold or reused.

Damaged, Defective, or Incorrect Orders While all sales are final, your satisfaction is our priority. If your order arrives damaged, defective, or if you receive the incorrect items, please contact us immediately so we can make it right.

Please reach out to our team at info@lrgourmet.com within 48 hours of receiving your order. To help us resolve the issue quickly, please include:

  1. Your order number.

  2. A brief description of the issue.

  3. Clear photos of the damaged item(s) and the shipping box.

Note: Replacements or account credits for damaged or incorrect items are issued on a case-by-case basis at the sole discretion of LR Gourmet.